We are happy to assist you with our eBooks and digital content. Here are a few frequently asked questions that might help.
If you do not find your answer here please contact us!
In Libby, you can place a maximum of 10 holds and borrow up to 10 titles at a time, for a period of 14 days. The titles will be automatically returned at the end of the borrowing period.
Libby is not a streaming service. Waiting times can be long due to high demand and limited copies of popular titles. The library's digital collection has a limited number of licenses for each title, so you may need to wait until a copy becomes available.
Renewals are not allowed if other patrons are waiting for the title. Once your borrowing period ends, the title will be automatically returned. You can place a new hold if you want to borrow it again.
When you place a hold on a title you'll be added to a waiting list. Once the title becomes available, you'll receive a notification and have 3 days before the hold elapses to either borrow the item, choose a later delivery date, or cancel the hold.
If your privilege is expired you wont have access to your holds which might elapse if no action is taken.
Once the title becomes available, you have 3 days before the hold expires to borrow the item, choose a later delivery date, or cancel the hold. The item will go to the next person in line if you do not select any of these options in time.
If your privilege is expired you wont have access to your holds which might elapse if no action is taken.
To receive notifications when a hold becomes available, you need to turn on notifications in the Libby app. Go to the app settings in your personal device and enable notifications for holds, due dates, and other alerts.
Every cardholder's privileges expire yearly. This helps the library keep track of any changes in contact information. Privileges can not be updated online. Please call or email the library, with your library card number, and staff will be happy to assist you.
It is very likely your PIN is the default pin "WYLD". If this does not work, please call or email the library, with your library card number, and staff will be happy to assist you.
Carbon County Library System
Rawlins - Saratoga - Encampment - Hanna - Medicine Bow - Elk Mountain - LSRV
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